Hospitality operations, connected

A hospitality ERP for the working day of a hotel, resort, club, or restaurant.

HIES connects guest booking on HIES Reserve, booking management in HIES Nexus, front-office operations, restaurant and bar ordering and billing, QR ordering, inventory control, settlements, and management reporting. Built and supported from Dehradun, Uttarakhand.

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HIES Reserve→HIES Nexus→Front Office↔POS↔Material Management

Four applications

HIES applications

Four applications, organized by operational responsibility.

Deploy the applications your property needs. Booking Engine includes HIES Reserve for guests and HIES Nexus for your team. Connected handoffs apply when the relevant modules are enabled.

HIES application

Booking Engine

HIES Booking Engine has two connected products. HIES Reserve is the guest booking site, where guests search, book, pay for, and manage room and venue bookings. HIES Nexus is the property workspace, on the web and on Android, where your team controls availability, rates, restrictions, OTA inventory, cancellations, groups, and every booking.

  • Property search and comparison
  • Room and venue booking with online payment
  • My Bookings to view, modify, and cancel bookings
Keep direct room and venue demand under property control, and pass confirmed room reservations into Front Office.
Explore Booking Engine
Part of HIES Booking EngineHIES Reserve

The guest booking site: search, compare, and book rooms and venues directly with the property.

Explore HIES Reserve →
Part of HIES Booking EngineHIES Nexus

The property workspace for bookings, availability, and rates, on the web and on Android.

Explore HIES Nexus →

HIES application

Front Office

HIES Front Office runs the stay lifecycle across reservations and OTA bookings, room panels, allotment, group and partial check-in or checkout, guest billing, other charges, invoices, payments, settlements, e-invoicing, daily activity, and MIS.

  • Room panel and inventory
  • Reservation chart
  • OTA booking receipt
Give teams a consistent room-and-guest workflow from reservation receipt to final settlement.
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HIES application

Point of Sale

HIES Point of Sale runs restaurant, bar, lounge, and room-service outlets. It manages order capture, KOT routing, printing or kitchen display, running tables, direct billing, invoices, payments, void controls, recipe and stock touchpoints, daily closing, Tally export, and MIS.

  • Restaurant, bar, and lounge outlets
  • Table and room-service orders
  • Takeaway and delivery
Keep each order traceable from capture and KOT through invoice and payment.
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Part of HIES Point of SaleHIES e-Kitchen: QR Digital Menu & Ordering

Let guests scan a table or room QR, browse the menu, order, and continue through HIES POS, KOT, billing, and reporting.

Explore e-Kitchen QR Ordering →

HIES application

Material Management

HIES Material Management provides cost and stock control across indents, purchase-order queues, vendor receipts, stock-in and stock-out, POS and department consumption, physical verification, variance analysis, and reports.

  • Indent creation and receipt
  • Purchase-order queue
  • Vendor purchasing
Trace what was requested, purchased, received, issued, consumed, counted, and reported.
Explore Material Management

How HIES works

One hospitality sequence, with clear module ownership.

  1. 01

    Guests book on HIES Reserve

    Guests search, book, and pay for rooms or venues, directly or through the property's website link.

  2. 02

    Control inventory and rates in HIES Nexus

    Property teams manage room, venue, channel, and OTA inventory, rates, and bookings on the web or Android.

  3. 03

    Move reservations into Front Office

    When linked modules are enabled, confirmed bookings move into Front Office for arrival and stay operations.

  4. 04

    Manage stay, billing, and settlement

    Front Office handles allotment, check-in, charges, checkout, invoices, payments, and settlements.

  5. 05

    Process restaurant and bar orders through POS and KOT

    Table, room-service, QR, takeaway, and delivery orders move through production and billing.

  6. 06

    Link material issues and consumption

    When linked modules are enabled, POS and departments contribute to stock records.

  7. 07

    Review module dashboards and MIS

    Each application provides its own operational views, reports, and measures.

Operational value

Grounded outcomes from connected daily work.

Better direct booking control

Take bookings on HIES Reserve and manage availability, rates, and confirmations in HIES Nexus.

Faster room and guest processing

Give desk teams room, reservation, arrival, billing, checkout, and settlement context.

Cleaner KOT-to-invoice operations

Keep outlet orders traceable through production, billing, payment, and closing.

Traceable stock and consumption

Follow purchasing, receipts, issues, consumption, counts, variance, and reports.

Reports & MIS

Reports built for each team.

Each application has its own dashboards, daily views, and MIS reports for the teams that use it.

Booking Engine

Available dashboards, daily views, and MIS measures

Bookings and revenue

Bookings, revenue, and revenue per booking.

Occupancy and approvals

Occupancy and pending approvals.

Sources and upcoming bookings

Booking sources, including HIES Reserve and property website links, and upcoming bookings.

Direct versus OTA

Separate direct and OTA booking trends.

Why HIES

Hospitality detail without isolated workflows.

01

Hospitality-specific workflows

Built around reservations, rooms, outlets, stores, and management.

02

Modular deployment

Enable the applications your property needs.

03

A guest site and a staff app

HIES Reserve for guests, and HIES Nexus on the web and Android for your team.

04

Role-based access and central SSO

Teams enter through central SSO and configured roles.

05

Operational integration points

OTA, e-invoice, POS, material, Tally export, and reporting in their relevant modules.

Questions

Frequently asked questions.

What is HIES?

HIES is a modular hospitality ERP and operations suite. Its four applications are Booking Engine, Front Office, Point of Sale, and Material Management, and you enable the ones your property needs.

What is the difference between HIES Reserve and HIES Nexus?

Both are part of HIES Booking Engine. HIES Reserve is the booking site your guests use to search, book, and pay. HIES Nexus is the workspace your team uses to manage availability, rates, restrictions, and bookings.

Is there a mobile app for property staff?

Yes. HIES Nexus is available on Android through Google Play. Staff sign in with the same HIES single sign-on they use on the web.

Can I use the booking engine with my own hotel website?

Yes. Each property gets its own branded booking link to place on its website, and bookings made through it are recorded as coming from the property website.

Is e-Kitchen QR ordering only for restaurants?

No. It also works for hotel dining and room service. Guests scan a table or room QR code, browse the menu, and order, and the order continues through HIES POS.

Is HIES a complete hotel ERP?

Yes. Booking Engine, Front Office, Point of Sale, and Material Management cover booking, the stay, outlet sales, and stores. They link when enabled together, and you can start with only the modules you need.

Can HIES Point of Sale bill bar and lounge sales?

Yes. A bar or lounge runs as a POS outlet, with orders, KOT, billing, payments, daily closing, and MIS like any restaurant outlet.

Is HIES available for hotels in Uttarakhand?

Yes. HIES is built and supported from Dehradun, and serves hotels, resorts, and clubs across Uttarakhand, including Dehradun, Rishikesh, and Haridwar. Properties anywhere in India can use it on the web.

See The Platform In Context

Book a demo around your property’s real workflow.

Review room and venue booking, front office, POS, QR ordering, material management, settlements, and reporting with a product walkthrough built for your team.

Request Demo Contact Sales

Contact / Demo

Talk through your hospitality setup with HIES.

Share your booking, front-office, restaurant, or stores workflow and we will walk you through the right product mix.

Windlass Tower, Rajpur Road, Dehradun, Uttarakhand

support@hies.in

+91-6395549452 (Sales)

+91-8178753878 (Support)

What to expect

A focused walkthrough instead of a generic brochure.

Product fit

See which mix of HIES Reserve, HIES Nexus, Front Office, POS, Material Management, and e-Kitchen QR ordering best matches your operation.

Workflow mapping

Review how bookings, guest stays, outlet billing, QR orders, stock movement, and reports connect in practice.

Operational questions

Discuss room inventory, restaurant flow, billing, invoicing, and support expectations with the HIES team.

Next step

Use the email or phone contacts on this page to request a live demo and continue the conversation.