Rooms and reservations
Plan rooms before guests arrive.
- Room panel and inventory
- Reservation chart
- OTA booking receipt
- Room allotment and groups
HIES application
HIES Front Office
Run room inventory, reservations, arrivals, guest billing, invoices, payments, settlements, and MIS.
What it is
Built around the work your teams do every day.
HIES Front Office runs the stay lifecycle across reservations and OTA bookings, room panels, allotment, group and partial check-in or checkout, guest billing, other charges, invoices, payments, settlements, e-invoicing, daily activity, and MIS.
Operational value
Give teams a consistent room-and-guest workflow from reservation receipt to final settlement.
Who uses it
- Front-desk teams
- Reservations teams
- Cashiers and billing teams
- Property managers
Workflow
A connected sequence, with each step in the right place.
- 1
Receive reservations
Work with direct, offline, and OTA reservations.
- 2
Plan rooms and arrivals
Use room inventory, the reservation chart, allotment, and group planning.
- 3
Check guests in
Process individual, group, and partial check-in.
- 4
Manage the stay
Post room billing and other charges.
- 5
Check out and settle
Handle partial checkout, invoices, payments, credit or room settlement, and e-invoicing.
- 6
Review daily activity
Use online and offline trends, dashboards, and MIS.
Capabilities
What your teams can do.
Guest processing
Check guests in and bill the stay.
- Group and partial check-in
- In-house billing
- Other charges and other-sales billing
- Partial checkout
Billing and close
Settle every stay and close the day.
- Invoices and payments
- Credit and room settlement
- E-invoicing
- Daily activity and MIS
Connected applications
How it works with the rest of HIES.
Front Office→Booking Engine→Point of Sale
Dashboard and MIS
The measures your team reviews.
Each HIES application has its own dashboards, daily views, and reports, built for the teams that use it.
Revenue periods
Today, month, and year revenue.
Arrival workload
Bookings awaiting check-in and reservations.
Room movement
Room inventory, check-ins, and checkouts.
Booking trends
Online and offline booking trends.
See The Platform In Context
Book a demo around your property’s real workflow.
Review room and venue booking, front office, POS, QR ordering, material management, settlements, and reporting with a product walkthrough built for your team.
Contact / Demo
Talk through your hospitality setup with HIES.
Share your booking, front-office, restaurant, or stores workflow and we will walk you through the right product mix.
Windlass Tower, Rajpur Road, Dehradun, Uttarakhand
What to expect
A focused walkthrough instead of a generic brochure.
Product fit
See which mix of HIES Reserve, HIES Nexus, Front Office, POS, Material Management, and e-Kitchen QR ordering best matches your operation.
Workflow mapping
Review how bookings, guest stays, outlet billing, QR orders, stock movement, and reports connect in practice.
Operational questions
Discuss room inventory, restaurant flow, billing, invoicing, and support expectations with the HIES team.
Next step
Use the email or phone contacts on this page to request a live demo and continue the conversation.