HIES Reserve: guest booking
Where guests find the property and book directly.
- Property search and comparison
- Room and venue booking with online payment
- My Bookings to view, modify, and cancel bookings
- Property-branded pages and website booking links
HIES application
HIES Booking Engine
Direct booking for rooms and venues, in two connected parts: HIES Reserve for guests and HIES Nexus for your property team.
What it is
Built around the work your teams do every day.
HIES Booking Engine has two connected products. HIES Reserve is the guest booking site, where guests search, book, pay for, and manage room and venue bookings. HIES Nexus is the property workspace, on the web and on Android, where your team controls availability, rates, restrictions, OTA inventory, cancellations, groups, and every booking.
Operational value
Keep direct room and venue demand under property control, and pass confirmed room reservations into Front Office.
Who uses it
- Guests booking rooms or venues
- Reservations teams
- Revenue and sales teams
- Property owners and administrators
Workflow
A connected sequence, with each step in the right place.
- 1
Set up the property in Nexus
Maintain property content, location, rooms, venues, rate plans, cancellation policies, and booking masters.
- 2
Publish availability and rates
Control inventory, restrictions, base rents, and channel and OTA inventory from the web or the mobile app.
- 3
Guests book on Reserve
Guests search, choose rooms or a venue, pay, and receive confirmation on HIES Reserve or through the property's own website link.
- 4
Manage bookings in Nexus
Confirm, modify, cancel, and invoice bookings, and manage groups, advances, and membership.
- 5
Hand off to Front Office
When Front Office is enabled, confirmed stays move into arrival operations.
Capabilities
What your teams can do.
HIES Nexus: property workspace
Where your team controls what is sold and manages every booking.
- Dashboard, booking chart, and availability calendars
- Rates, base rents, and restrictions
- Stay, venue, and group bookings with advances
- Cancellation policies and cancellation invoices
Distribution and control
Keeps direct and OTA selling in step.
- Room and channel inventory
- OTA booking discrepancy review
- PMS hold reconciliation
- Business source and market segment tracking
Connected applications
How it works with the rest of HIES.
Dashboard and MIS
The measures your team reviews.
Each HIES application has its own dashboards, daily views, and reports, built for the teams that use it.
Bookings and revenue
Bookings, revenue, and revenue per booking.
Occupancy and approvals
Occupancy and pending approvals.
Sources and upcoming bookings
Booking sources, including HIES Reserve and property website links, and upcoming bookings.
Direct versus OTA
Separate direct and OTA booking trends.
Part of HIES Booking Engine
HIES Reserve
The guest booking site: search, compare, and book rooms and venues directly with the property.
Part of HIES Booking Engine
HIES Nexus
The property workspace for bookings, availability, and rates, on the web and on Android.
See The Platform In Context
Book a demo around your property’s real workflow.
Review room and venue booking, front office, POS, QR ordering, material management, settlements, and reporting with a product walkthrough built for your team.
Contact / Demo
Talk through your hospitality setup with HIES.
Share your booking, front-office, restaurant, or stores workflow and we will walk you through the right product mix.
Windlass Tower, Rajpur Road, Dehradun, Uttarakhand
What to expect
A focused walkthrough instead of a generic brochure.
Product fit
See which mix of HIES Reserve, HIES Nexus, Front Office, POS, Material Management, and e-Kitchen QR ordering best matches your operation.
Workflow mapping
Review how bookings, guest stays, outlet billing, QR orders, stock movement, and reports connect in practice.
Operational questions
Discuss room inventory, restaurant flow, billing, invoicing, and support expectations with the HIES team.
Next step
Use the email or phone contacts on this page to request a live demo and continue the conversation.