Search and discovery
How guests find and compare properties.
- Destination and date search
- Property pages with photos and map
- Room galleries and rates
- Availability calendars for rooms and venues
Part of HIES Booking Engine
HIES Reserve
The guest booking site: search, compare, and book rooms and venues directly with the property.
What it is
Built around the work your teams do every day.
HIES Reserve is the guest-facing part of HIES Booking Engine. Guests search for properties, look through rooms, venues, photos, and location, choose dates and rates, pay online, and receive confirmation. Each property can also share its own branded booking link on its website, and bookings made through that link are recorded against it.
Operational value
Take direct bookings without building a booking website, and know where every booking came from.
Who uses it
- Guests booking rooms
- Guests booking venues and events
- Property marketing and sales teams
- Properties without their own booking website
Workflow
A connected sequence, with each step in the right place.
- 1
Find the property
Guests search by destination and dates, or arrive from the property's own website link.
- 2
Choose rooms or a venue
Compare room types, rates, photos, and location, or check venue availability for an event.
- 3
Book and pay
Guests enter their details and pay online to confirm.
- 4
Receive confirmation
The booking is confirmed and appears in HIES Nexus for the property team.
- 5
Manage the booking
Guests sign in to My Bookings with their mobile number to view, modify, or cancel a booking and update their profile.
Capabilities
What your teams can do.
Booking and payment
Everything from choosing a room to confirmation.
- Room booking
- Venue booking
- Online payment
- Booking confirmation
Guest self-service
What guests can do after they book.
- My Bookings sign-in with mobile OTP
- Booking details
- Modify or cancel bookings
- Guest profile
Connected applications
How it works with the rest of HIES.
Dashboard and MIS
The measures your team reviews.
Each HIES application has its own dashboards, daily views, and reports, built for the teams that use it.
Direct bookings
Bookings made on HIES Reserve appear in the HIES Nexus dashboard.
Booking origin
Each booking records whether it came from HIES Reserve or the property's website link.
Room and venue demand
Accommodation and venue bookings are reported separately.
Upcoming arrivals
Upcoming bookings are listed in the HIES Nexus dashboard.
Part of HIES Booking Engine
HIES Reserve is part of HIES Booking Engine.
Direct booking for rooms and venues, in two connected parts: HIES Reserve for guests and HIES Nexus for your property team.
See The Platform In Context
Book a demo around your property’s real workflow.
Review room and venue booking, front office, POS, QR ordering, material management, settlements, and reporting with a product walkthrough built for your team.
Contact / Demo
Talk through your hospitality setup with HIES.
Share your booking, front-office, restaurant, or stores workflow and we will walk you through the right product mix.
Windlass Tower, Rajpur Road, Dehradun, Uttarakhand
What to expect
A focused walkthrough instead of a generic brochure.
Product fit
See which mix of HIES Reserve, HIES Nexus, Front Office, POS, Material Management, and e-Kitchen QR ordering best matches your operation.
Workflow mapping
Review how bookings, guest stays, outlet billing, QR orders, stock movement, and reports connect in practice.
Operational questions
Discuss room inventory, restaurant flow, billing, invoicing, and support expectations with the HIES team.
Next step
Use the email or phone contacts on this page to request a live demo and continue the conversation.